Shipping policy

Thank you so much for shopping with The West Collective! We’re so excited for you to receive your order and want to make sure your shipping experience is smooth and stress-free.✨

All orders are carefully packed and shipped from our location within 1–2 business days after your order is placed. We partner with UPS and USPS to ensure your pieces arrive safely and as quickly as possible.

Please note that The West Collective is not responsible for any shipping delays once your package has been handed over to UPS or USPS. We’re unable to refund shipping costs if carriers do not meet their estimated delivery times. If your package is delayed, please reach out to the carrier directly for the most up-to-date information.

We truly appreciate your patience, understanding, and support — it means the world to our small business! If you have any questions or concerns, please don’t hesitate to reach out at 💌 info@shopthewestco.com — we’re always happy to help!

With love,
The West Collective 🤍